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Ballard Designs is an American based retailer of furniture, outdoor living equipment, wall decorations, fabrics, rugs & drapery among other products. Started in 1983, the company has grown to be one of the most respected online retailers in America. The company understands the importance of efficiency and has a very efficient shipping policy. They also offer Ballard Design free shipping codes in order to ensure that customers receive their products not only in good condition but also on a timely manner.
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Ballard Designs has a very easy shipping policy and they offer many Ballard Design free shipping codes. In general the shipping and processing costs of different products are hierarchical based on the cost of a product. For instance the shipping charges for all orders below $25 cost $5.95; orders ranging from $25.01 to $45 cost $8.95, and so on. However, for orders above $300, there is a flat shipping charge of 10% of the value of the order. The full list of charges is available on company’s website.
Because some of the products sold by the company are oversized such as furniture, the company has a delivery and processing surcharge on such products. Products with this oversize surcharge have it indicated in parenthesis after the item price.
In case a customer wants delivery done during a weekend or after official working hours, it is possible for the company to organize special shipping. This is done at an additional cost. For the exact surcharge it is best to call the customer service department.
Some select bulky and heavy products are shipped through the company’s In-Home Delivery Service. Under this option the company delivers the product to your residence and unpacks the product. However, assembly is not part of the service. This option usually takes two to three weeks because of logistical concerns. The company advises that clients ensure that their residence is accessible by a large truck as this is usually the mode of delivery.
The company offers another shipment option, which is threshold delivery. In this option, the company undertakes to deliver large and bulky products to your compound not your house. The option does not allow for unpacking either. This option is less expensive that the in-home delivery option.
For even faster delivery, the company offers two additional express delivery options. These are the two-business day delivery that costs an additional $9.95 and the next business day delivery that costs an extra $19.95.
Under normal circumstances, the company delivers most products through standard delivery. This is delivery via ground service and usually takes three to seven business days for delivery to take place. Most Ballard Design promo codes fall under that category.
Under threshold and in-home delivery, the customer is required to provide a working day telephone number because the delivering driver needs to make a four-hour window period for delivery of products.
The company has an acceptable return policy. Products bought from retail stores can be returned if damaged or faulty. However, for online sales, it is necessary for customers to enquire whether the product is available from the nearest retail center to prevent expensive re-shipping of products. Ballad Designs Return Policy.