Personal Creations Shipping Policy
Personal Creations is a US-based manufacturer and retailer of personalized gifts which are often purchased for birthdays, anniversaries, baby showers, and other memorable events and a conduit for their brand, Red Enveloppe. Personal Creations free shipping options are one of the reasons why they've become a prime destinations for personalized gifts.
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Merchandise from Personal Creations is also popular as gifts for companies to give to their employees. Personal Creations is headquartered in San Diego, California, and takes both individual, as well as corporate and bulk orders.
Personal Creations offers several shipping types to deliver your order to you exactly when you need it.
Free shipping is available for all purchases over $49.00. No coupon code is necessary to benefit from free shipping. However, Red Envelope shipping codes can be found online. The discount will automatically apply at the Order Checkout screen.
The following shipping types are:
1. Standard Shipping ($7.99 to $14.99) is priced according to the size of the order and delivery location. The exact cost of shipping will depend on those criteria. Delivery time is dependent on delivery location, but typically takes between 3-10 business days.
2. Express Shipping ($12.99 to $19.99) is typically delivered in 4-6 business days.
3. Priority Shipping ($17.99 to $24.99) is typically delivered in 2-3 business days.
4. Overnight Shipping ($23.99 to $29.99) is typically delivered by the next business day.
The following additional charges may also apply:
Oversized Items: $9.99 per delivery addressMother's Day Sunday Delivery: $14.99Morning Delivery: $9.99Alaska/Hawaii Delivery: $10.99
An accurate estimate of your order's arrival date is automatically generated at the Order Checkout screen. Most orders are delivered in 3-10 business days, but actual delivery times vary depending on item type and size, as well as delivery location. Items that require a greater degree of personalization may also require longer-than-average delivery times.
Personal Creations also charges a Care & Handling charge of $4.99 due to the personalized nature of its merchandise, but this charge is levied when using Red enveloppe free shipping codes. This Care & Handling charge is used to properly check your merchandise for accuracy and quality, as well as for packaging them properly for maximum protection and presentation.
Personal Creations ships to all 50 US states and the District of Columbia. At this time, it is unable to ship to US Territories such as Puerto Rico or Guam, or international destinations outside the US. Please check if any Red envelope promo code is eligible for your location. Packages can only be shipped to valid non-P.O. box addresses in the United States.
Personal Creations is unable to ship to P.O. boxes, Army Post Offices (APO), and Fleet Post Offices (FPO).
Return Policy and Quality Guarantee
Personal Creations stands behind the quality of all their products, and offers a 100% money-back guarantee that its products are free from defects in materials and workmanship. Each product is carefully screened for quality, before being customized by a team of highly-skilled production staff.
If your merchandise is not 100% free from defects in materials and workmanship, please ensure it is in new condition and packaged in its original packaging, and call the Personal Creations customer service line at 1-866-834-7695 to arrange for reimbursement.
Reimbursement is available in the form of store credit, or a full refund. You have a time limit of 180 days from the date of purchase to apply for a refund or exchange. Because Personal Creations merchandise is personalized, it does not accept requests for refunds or exchanges unless there are defects in the materials or workmanship of the merchandise.